Refund & Digital Fulfillment Policy

Effective date: October 10, 2026

This policy applies to digital fitness products sold by PulsePrime, operated by RIGALO LLC.

1. Review before purchase

Please review the product description, included materials, access method, duration, and total price before checkout. Contact us before purchasing if any detail is unclear.

2. Refund requests

Refund & Digital Fulfillment Policy: All gym programs, fitness memberships, and related products offered by PulsePrime are digital; no physical shipping is involved. Due to the downloadable and digital nature of these products, refunds are not issued once access or delivery has been provided, except where required by applicable law. If you have not received your delivery within 48 hours, contact support@pulseprime.store so our support team can help resolve the issue. Nothing in this policy limits rights that cannot lawfully be excluded.

3. Technical issues

If you cannot access the product or the delivery instructions do not work, contact us. We will make reasonable efforts to troubleshoot the issue and provide the access or delivery described on the product page.

4. How to contact us

Send your order number, purchase email, and a brief description of the issue to support@pulseprime.store. Please submit support or refund requests within 14 days of purchase where possible so we can investigate promptly. This request window does not remove any rights provided by applicable law.

5. Contact details

RIGALO LLC, 612 Bear Valley Ct, Columbia, MO 65202, United States. Phone: +1 (702) 986-1391.